Getting your crews to and from their scheduled stays is not an easy task. With airports located in multiple cities and different countries, these logistics present a serious challenge to any airline. API's mobile technology, MyCrewCare, has been designed with your crews in mind. The MyGT feature within MyCrewCare provides your crews with peace of mind and a [...]
Our eCONFIRMATION technology is a new feature within our ACES Platform and is built with you and your crew in mind. Some benefits include: Reduces the time it takes the airline to receive confirmation numbers. Provides confirmation numbers to crew much quicker than before. Increases the airlines visibility into the process between API and the [...]
From time to time, flights are delayed or cancelled due to weather or other circumstances causing passengers to miss their flights or connecting flights. These unexpected situations require them to stay in a hotel for a night. API understands the importance of a fast and efficient response to ensure positive customer experience as well as [...]
API continuously looks for opportunities to engage our many airline partners and their crew members while also identifying and executing mutually beneficial interactions. MyCrewCare is our crew-facing mobile app that crew members access on their phones to view recent and upcoming layovers with real-time changes to their planned itineraries taking place within the core API ACES system. CancelMYRoom Many of [...]
In the majority of New Zealand ports, there is limited amount of suitable crew hotel inventory. Hotels are either electing to temporarily close or remain open on skeleton staff, and it is a difficult market to house crew members and achieve savings while doing so. In order to meet this head-on, API has led market [...]
API has been the worldwide leader in crew accommodations solutions for over 35 years. We make sure over 20,000 crew members from more than 85 airlines rest comfortably every night with the help of our proprietary technology, unique software solutions, and our highly experienced team. We work hard to make sure your crew is happy, [...]
The Travel Industry Dictionary defines a hotel site inspection as “a visit to a hotel property or other establishment for the purpose of evaluation.” The hotel site inspection is an imperative step in our Sourcing & Contracting process as this evaluation enables our team to confirm that the hotel is compliant with specific requirements that API airline partners have [...]
Our Executive Director of Industry Relations and Business Development, Erika Cianciulli, takes a moment from home to explain what API has been doing during the COVID-19 pandemic. The API team stands ready to work with you to increase efficiency and develop the most cost-effective relationships possible. API is the World Leader in Crew [...]
ACES and API Operation Centers Adapt to Industry Challenges When travel restrictions and quarantine requirements were issued by governments around the world, the aviation and hospitality world was sent into turmoil. Flight schedules were seriously disrupted, hotels closures were rampant, and airline crew members were displaced from their typical layover hotels. Our airline partners had [...]
One of the areas that API have been very active in over the past couple of months, as the industry continues to remain unstable under the effects of the global Covid-19 pandemic, has been in identifying opportunities for airlines to realize savings and efficiencies in the costs of crew accommodation across their global networks. With [...]
